18. Do you publically share information on non-compliant entities and products? How frequently? Are you aware, if consumers find it valuable?
Ans: Consumers find it valuable to share information of non-compliance because it helps them make an informed decision. “Naming and shaming” is an approached adopted by the Energy Commission for such non-compliant brand or models.

19. Do you conduct communication campaigns for the consumers to promote energy efficient products? What approaches/mediums (TV show, social media, ads, etc.) work best in Ghana?
Ans: Yes we do. The main mediums are radio, television, and social media campaigns

20. Have you seen impact of communication campaigns and outreach to consumers on the sales of energy efficient products?
Ans: There has been a significant impact especially with the introduction of the app to help consumers make an informed decision.

21. Have you done any trainings and outreach to importers, manufacturers, retailers to inform them about the S&L programme requirements? Have such outreach increased the compliance?
Ans: Yes we have and they have been very successful to increase the category and type of appliances imported. This has also increased the compliance level of the various products